Shipping Policy

SHIPPING

All U.S. orders will receive USPS STANDARD SHIPPING unless upgraded to USPS PRIORITY at checkout. This does not apply to Canada and International shipments.  Specific shipping costs to countries located outside the U.S. will be quoted based on the Shipping Address provided in the Shipping Method section of the Checkout Page.

U.S. POSTAL SERVICE STANDARD SHIPPING

Shipments for IN-STOCK items generally take approximately 3-5 business days AFTER 7-10 business days store processing time. Tracking information is provided via email to the customer at the time the order has completed store processing. We do not process or ship orders on weekends or holidays.

Shipments for PRE-ORDER items vary but generally take 2-4 weeks for delivery.  Some items are delivered much sooner but it ultimately depends on shipping timeframes and the supplier.

U.S. POSTAL SERVICE PRIORITY MAIL SHIPPING

Priority shipments are guaranteed to arrive within 3 business days after store processing; 1 day shipping is available in select locations. Priority Mail prices are based on weight and destination. Shipping Address information must be provided to receive a shipping quote.
U.S. POSTAL SERVICE INTERNATIONAL PRIORITY SHIPPING

We ship worldwide through the U.S. Postal Service International Priority Mail. Shipping time will depend upon the destination – up to 10 business days following 7-10 business days store processing time. International Priority Mail prices are based on weight and destination and will appear as a Shipping Option in the Shipping Method section of the Checkout Page. Shipping Address information must be provided to receive a shipping quote for this service.

 LOST OR STOLEN PACKAGES

Shipments lost or misdirected in transit to the destination will be reshipped to the customer once it has been determined the original shipment cannot be delivered within a reasonable time frame. We are not responsible for lost or stolen shipments when incorrect addresses are provided by the customer. Any packages returned to us as undeliverable will be re-shipped at customer expense. We are not responsible for refunding or replacing shipments for packages shown as delivered. We will supply order and tracking information for customers to provide to the U.S. Postal Service to file a claim. We will work with customers to replace packages after sending us a copy of their filed police report.